Advanced CRM (Customer Relationship Management ) - Customizable CRM Software Integrated with Live Chat and Ticket - Help Desk Solution / Ticketing System - Web Based Live Chat and Customer Support Solution

Advanced CRM
Online Sales with Support and Marketing

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Advanced CRM

Advanced CRM is an ideal application for running a business that has customer based through web. If you haven’t got the chance to evaluate Advanced CRM yet then you will find it as one of the most user-friendly and easy-to-use application providing most advanced and highly demanded features.
	Enterprise Edition [ On-Site ]
	Standard Version [ On-Site ]
	Hosted Version [ On-Demand ]

Advanced CRM 2.0

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Features List

	Contact Manager
	Advanced CRM provides a user friendly interface to manage your customers. You can perform different activities e.g save call details, followups, tasks, correspondence etc. Moreover you can categorize your customer according to your business model.



	Email Marketing
	Advanced CRM provides the facility to stay in contact with your customers through one of the way i.e. email marketing. You can send newsletters, promotions etc. to your listed customers. This can really boost your business.


	Web based Live Chat
	Advanced CRM Live Chat is a powerful web based solution that can be integrated with CRM and your live web pages i.e. websites. It will help different departments e.g sales, support, billing etc. to stay in contact with your customers.



	Help Desk / Ticketing System
	Advanced Help Desk/Ticketing System integrated with CRM manages queries or problems posted by the customers to different departments. Each query is assigned a unique identification number i.e. ticket number. Advanced Ticket System has two different implementations i.e. Web-based and Service-based.


	Website Integration
	Advanced CRM allows you to collect customer data through different forms. These forms can also be integrated with your websites to improve interaction.



	Bulk Import
	Advanced CRM provides the facility to import your existing contact information.


	Schedulers
	Advanced CRM provides easy way to manage tasks, meetings, reminders etc to manage different activities.



	Customizable CRM
	Departments , Groups and Products are core entities of Advanced CRM. You can create or modify them according to the business model of your organization. This is the mostly liked featured by our valuable customer as it provides flexibility to implement.


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